The
Network
Connectivity
Your website is hosted on servers connected to the Internet through
multiple redundant connections provided by some of the largest backbone
providers in the world - Telstra, Optus, Genuity, Global Crossing and Applied
Theory - ensuring data delivery to the end user in the fastest, most
efficient manner possible. We guarantee a 99.9% uptime by utilising
redundant connections and Network Operation Centres (NOCs).
- Networks are fully switched with top quality components from
Cisco Systems.
- Our data centres are wired with 100Mbps UTP Category 5 wiring.
Routing
Our networks utilize Border Gate Protocol (BGP4). BGP4 protocol is the
standard that allows for routing of packets of information sent out from
the Network, creating a truly redundant network by routing traffic
over the most efficient route possible. Data is automatically redirected
through another route in the event of a router failure. Should one of our
backbone providers fail, packets are automatically redirected through
another provider.
Bandwidth
We installed top-of-the-line Cisco Systems 7000 series backbone grade
routers on the core layer and Layer 3 switching on the distribution layer
providing superior segmentation and increased bandwidth across the
backbone. Each server is connected to its own switched 100Mbps port
reducing congestion. This configuration provides maximum uptime in the
event any one of our providers faces an outage. Bandwidth utilisation is
continuously monitored, allowing us to accommodate even the largest
bandwidth surges.
It is a misconception that the amounts of bandwidth (size of the pipes
that carry the data) differentiate web hosting companies. In reality it is
not the size of the pipe that matters, it is the utilisation levels. We
have multiple redundant connections which allow us to guarantee customers
a maximum of 60 percent capacity utilisation at peak times and an average
of 40 percent utilisation across our network.
Monitoring
Data centres are monitored 24/7 by highly qualified network
administrators. The HTTP port is monitored while Ping tests are conducted
every 5 minutes to verify that the servers are active. In the event that a
port is unreachable, an email is sent to every member of our technical
staff. Additionally, our engineers are provided with real-time status,
notification and forecasting of network events.
