Connectivity
Your website is hosted on servers connected to the Internet through multiple redundant connections provided by some of the largest backbone providers in the world - Telstra, Optus, Genuity, Global Crossing and Applied Theory - ensuring data delivery to the end user in the fastest, most efficient manner possible. We guarantee a 99.9% uptime by utilising redundant connections and Network Operation Centres (NOCs).

• Networks are fully switched with top quality components from Cisco Systems.
• Our data centres are wired with 100Mbps UTP Category 5 wiring.

Routing
Our networks utilize Border Gate Protocol (BGP4). BGP4 protocol is the standard that allows for routing of packets of information sent out from the Network, creating a truly redundant network by routing traffic over the most efficient route possible. Data is automatically redirected through another route in the event of a router failure. Should one of our backbone providers fail, packets are automatically redirected through another provider.

Bandwidth
We installed top-of-the-line Cisco Systems 7000 series backbone grade routers on the core layer and Layer 3 switching on the distribution layer providing superior segmentation and increased bandwidth across the backbone. Each server is connected to its own switched 100Mbps port reducing congestion. This configuration provides maximum uptime in the event any one of our providers faces an outage. Bandwidth utilisation is continuously monitored, allowing us to accommodate even the largest bandwidth surges.

It is a misconception that the amounts of bandwidth (size of the pipes that carry the data) differentiate web hosting companies. In reality it is not the size of the pipe that matters, it is the utilisation levels. We have multiple redundant connections which allow us to guarantee customers a maximum of 60 percent capacity utilisation at peak times and an average of 40 percent utilisation across our network.